Shipping

Upon receipt of your order, we will begin preparing it. Our PapHats are made to order, so preparation can take 3 to 4 business days, depending on whether or not the fabric(s) used require a TexGuard protective treatment (waterproof and stain-resistant). This treatment itself requires a minimum of 48 hours.

We ship worldwide using La Poste (France) tracked mail service. The countries that can benefit from this service are listed at the bottom of this page (*).

For South Korea, the People's Republic of China, and Taiwan, we use Happy-Post tracked mail service.

For other countries, please contact us before placing an order to find an appropriate shipping solution.

Packaging

We ship your PapHat in a bubble envelope to ensure adequate protection during shipping.

The hidden side of our packaging.

Inside the bubble envelope:

  • a laid bristol card on which we can print a personalized message upon request, including a semi-precious stome butterfly clutch and a pin's to attach your PapHat on your hat;
  • a Xuan paper that elegantly wraps your PapHat hat
    ribbon;
  • a coloured laid paper envelope.


(*)
Tracked mail is available for the following countries: Germany, Saudi
Arabia, Australia, Austria, Belgium, Brazil, Canada, Korea, Cyprus,
Croatia, Denmark, Spain, Estonia, USA, Finland, Gibraltar, Great
Britain, Greece, Hong Kong, Hungary, Indonesia, Ireland, Iceland,
Israel, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg,
Malaysia, Malta, Norway, New Zealand, Netherlands, Poland, Portugal,
Russia, Serbia, Singapore, Slovakia, Slovenia, Sweden, Switzerland,
Thailand.